Become a Client-Member

To apply to become a Client-Member,

Friends for Life requires two completed forms: one from you and one from your referring health-care practitioner. Once both forms are submitted, Friends for Life will review your application and determine whether you qualify as a client-member.

What does the term 'client-member' mean?

A client-member is:


  • Someone who has been diagnosed with HIV, cancer, Hepatitis C or, in some cases, other life-challenging disease.

  • Someone who continues to consult a health-provider, such as a physician, specialist, general practitioner, or social worker. 

  • Someone who has completed the client-member form, and whose health care provider has also completed the appropriate form. 

  • Someone who agrees to abide by the terms of being a client-member. These are not onerous, but they are important to maintaining a welcoming home. See the form for details.


What is expected of client-members at Vancouver Friends for Life?

We believe wellness is an active process of becoming aware of and making choices toward a more successful existence. This is why we ask our client-members:


  • To take an active and supporting role in your health care and maintenance.

  • To be empowered with a selection of complementary wellness practices and a community of sharing and participation.

  • To attain your personal wellness aspirations through physical, spiritual, social and personal support.

  • To be proactively engaged in your well-being as you look forward to a future of wellness.

How do client-members make appointments?

Booking is completed through our online system on Authorized client-members book their appointments with their email address and are also sent reminder and confirmation mails to this address. This process is explained to new client-members on induction.


Is there a policy regarding booking appointments?

Yes. Vancouver Friends for Life operates a strict appointment limit policy, for the benefit of all of our client-members. 


  1. You can book up to two sessions with any one practitioner in a four-week period.

  2. You can hold up to a total of five sessions for all practitioners in a four-week period.

  3. You may book three massage sessions in a four-week period with a maximum of two sessions for a practitioner/school.

  4. When you book sessions, confirmation emails are sent to the practitioners. You are expected to attend the sessions you book, and you are also expected to be on time.

  5. Under no circumstances should sessions be transferred to another client-member.

  6. If you are a ‘no show’ for two sessions in a four-week period, your future sessions will be cancelled.

  7. If cancellation is unavoidable, you must send an email to at least 24 hours in advance. Under most circumstances, a cancellation within a 24-hour period of your session will be considered a ‘no show’.

  8. When booking appointments, you accept these terms.